1.The product must be
unused. We do not accept used, worn, and washed products. The product must not
have any flaws.
2.The product must
return with the original tags, user manual, warranty cards, instruction sheets,
3.The product must
return in the original and undamaged packaging/box. Additional tape or stickers
can't be used on the original packaging/invoice.
4.While purchasing if
the product comes with a gift, the gift must be returned along with the product
in original condition.
5.If discount or promo
code is used while purchasing, the refund amount will remain the same as
6.The return request
must be initiated within 7 days after received the product.
WOADI will take the
return and do refund/replace only for the below-mentioned reasons.
1.If the purchased
product is not the same as described on the website.
2.If the product
delivered damaged or defective, incorrect or incomplete.
3.If WOADI unable to
process the order.
4.If the product lost
will be considered by WOADI management.
If the aforementioned
return conditions are fulfilled and a return request is made obeying the return
policy. WOADI is obliged to take the return.
For electronics product, device, and accessories policies may vary as per the
merchant/distributor's business policies.
campaign may or may not follow this policy.
Return and Refund
Return and Replace
WOADI has opened both
ways of Refund and Replace. Any customer will have the right to avail of both privileges.If there is any dispute on pricing e.i unusual pricing(discount) stated in the website due to human error/technical error, WOADI will have the full authority to cancel the orders. Customers will have the refund by the government policy. As for multiple requests, the delivery amount will be determined by stock.
Refund and Replace procedure
Once the product is
delivered, Refund/Replace options will be visible in the customer's WOADI
dashboard. This option will be visible for 7 days, customer to initiate
Refund/Replace order within 7 days and get the product to WOADI delivery
partner. Delivery partner to get the product to WOADI office. WOADI is to
Refund/Replace the product within 7 working days of receiving.
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